Article in The National Post about Sweet Flour’s creative use of social media tools.
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Ms. Gans says those dialogues help her understand what her customers want. “We have added a lot of different mixes based on feedback. We’re not just asking people, we’re listening to what they have to say online. For example, we found out that a lot of customers wanted gluten-free choices so we added that.”
Read more at The National Post
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